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Contact Us

Have a question, suggestion, or spotted something that needs correcting? We would love to hear from you.

What We Can Help With

• Questions about how the pet cost calculator works
• Suggestions for new pet types or expense categories
• Reporting incorrect cost estimates or outdated data
• Accessibility issues or technical problems with the site
• Privacy-related enquiries or data requests
• General feedback about Paw Plan

What We Cannot Help With

Paw Plan is a budgeting tool and we are not able to provide professional advice. For specific concerns, please contact the appropriate experts:

• Veterinary advice: Contact your local vet or the Royal College of Veterinary Surgeons to find a registered vet
• Pet insurance claims: Contact your insurance provider directly
• Animal welfare concerns: Contact the RSPCA (England & Wales) or Scottish SPCA
• Pet adoption: Visit Blue Cross or Battersea Dogs & Cats Home
• Financial advice: Contact MoneyHelper for free impartial guidance

Response Time

We are a small team and aim to respond to all enquiries within 2-3 working days. Please check your spam folder if you have not heard back from us.

Official Resources

These trusted organisations offer helpful information about pet ownership in the UK:

• RSPCA - Pet Care Advice
• PDSA - Pet Health Advice
• GOV.UK - Pet Travel
• RCVS - Find a Vet
• MoneyHelper - Budgeting Guidance